Frequently Asked Questions

Still Have Questions? We got you.

Yes, as part of paying for your resort room, all restaurants, drinks and access to the JW Marriott and Marriott F&B are included in your room cost.
You will be given a wristband to allow you all-inclusive access as the resort is generally not all-inclusive to other guests.

20 Minutes depending on traffic.

The Hardscape Paradise Company will provide transportation services on the check-in day (Wednesday, February 18, 2026) from 10am–6pm.
We will send specific information regarding the transportation provided at a closer date.
Transportation is not included back to the airport as attendees and vendors will be leaving at various times.
Contact our designated Travel Agent (Justyce Miller) for transportation if needed.
Other transportation in Cancun: Uber, Taxi or other transportation services.

Yes, although Hardscape Paradise Events will only partake from Wednesday, February 18, 2026 – Saturday, February 21, 2026.

Rooms, flights and event fee.

Yes, the Resort is family friendly. However, all Hardscape Paradise Events are limited to attendees and spouses/partners for certain events.